Hotline 8217606910
Introduction
Our team values your trust and is committed to protecting your personal information and transactions. The following Privacy Policy describes how Metrilogic Enterprises Private Limited, and its affiliates (collectively " we, our, us") collect, use, share, protect, or otherwise process your personal information through the website thefashioncarts.com.
Although it may be possible to browse certain website sections without registering, we do not offer any products/services outside India. Data protection laws in India may differ from those in your country of residence, as your personal information will primarily be stored and processed there.
This Privacy Policy and the service/product terms and conditions are subject to this website's terms and conditions. By visiting this website, providing your information, or utilizing any of the products or services offered, you expressly agree to be bound by these terms and conditions. You agree to be governed by Indian laws, including laws concerning data protection and privacy, but not limited to those laws. Please do not use or access our website if you disagree.
Collection
Our website, services, and any other interactions you have with us during our relationship will collect certain information about you, including your identity and demographics. Our collection of information may include, but is not limited to, the information provided during registration, sign-up, or use of our website, including name, date of birth, address, telephone number, e-mail address, occupation, and any other information that you may provide to prove your identity or address.
For certain products, services or events, including but not limited to credit and payment products, we may also request your PAN, GST number, Government issued ID cards/number, and Know-You-Customer (KYC) details.
You will need to provide sensitive personal information such as your bank card number, credit card number, or other payment instrument number, or biometric data such as your facial features, physiological information, or password to use certain features available on the website (to assist you with your shopping experience). The information you provide to us from time to time may include shopping behaviors, preferences, call data records, location information, voice, and browsing histories. We strive to provide you with an efficient, smooth, and customized experience. Providing these services and features allows us to tailor our website to make it easier and safer for you.
Generally, you can browse the website without revealing personal information. You are no longer anonymous to us as soon as you provide us with your personal information. The fields that are required and optional are indicated where possible. Even if you don't want to use a specific service on the website, you can always choose not to provide information.
Our website may track your buying behavior, preferences, and other information you provide. To better understand and serve our users, we use this information to research their demographics, interests, and behavior. Aggregated data is compiled and analyzed.
We may collect the URL you just came from (whether it is on our website or not), the URL you next go to (whether it is on our website or not), and your IP address. Our loyalty program or third-party loyalty program we offer requires that you provide us with personal data such as your name, contact number, e-mail address, communication address, date of birth, gender, and zip code, lifestyle information, demographics, and work information that you provide to third-party partners or us to earn loyalty points for purchases of goods and services, as well as redeem them.
Our website and third-party business partner platforms will collect information about your transactions. These third-party business partners will be governed by their privacy policies if they collect your personal information directly from you. Before disclosing any data, you must read the third-party business partner's privacy policies. It is not our responsibility to monitor their privacy practices.
When you register with us or do something with us, we might ask you for more information, like billing address, credit/debit card number, expiration date, and tracking information from checks or money orders to get you services, enable transactions, or refund your money. The information you give us will be collected if you post messages on our message boards, personal messages, photos, gift card message box, chat rooms, or other message areas, leave feedback or a product review on the website, or if you use voice commands to shop. Messages you post will be public and can be read by anyone, so please exercise caution when posting them.
This information is retained to resolve disputes, provide customer support, conduct internal research, and troubleshoot problems. If you send us personal correspondence, like e-mails or letters, or if other users or third parties contact us about your activities or postings, we might keep it in a file just for you. The website lets you browse some sections without registering, but certain activities (like placing an order, consuming online content, or participating in events) require you to sign up.
We may use your contact information to send offers based on your previous orders and preferences. Suppose you receive an e-mail or a call from a person/association claiming to be from The Fashion carts seeking sensitive personal information like debit/credit card PIN, net banking, or mobile banking password. In that case, we request you never provide such information. We at The Fashion carts or our affiliate logistics partner do not at any time connect with you asking for such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
Use of Info
We use the information you provide to provide the services you requested. We will allow you to opt-out whenever we use your data for marketing purposes.
Using your personal information will allow sellers and business partners to handle and fulfill orders; enhance the customer experience; resolve disputes; troubleshoot problems; ensure safety; collect money; we measure consumer interest in our products and services, inform you about offers, products, services, and updates online and offline; ensure your experience is personalized; detect and protect us from fraud, error and other criminal activity; conduct marketing research, analysis, and surveys; and as otherwise outlined when we collect your information from you.
Please give us your permission to access text messages (SMS), instant messages, contacts in your directory, camera, photo gallery, location, and device information: (i) to send commercial communications regarding your orders or other products and services, (ii) to enhance your experience on the platform and provide you with access to the products and services offered by sellers, affiliates, partners, or lenders. If we receive your permission, we can provide these products/services. We collect and analyze demographic and profile data about users' activities on our website to improve our service and product offerings continuously.
Our website uses your IP address to diagnose problems with our server. In addition to identifying you, IP addresses are used to gather demographic information about you. Our company or a third party may ask you to fill out surveys from time to time. These surveys may ask for personal information, contact information, gender, date of birth, demographic information (such as pin code, age, or income level), and attributes such as interests, household or lifestyle information, purchases, or preferences. Voice or video data can be collected. There is no charge for participating in these surveys.
Using this data, we customize your experience on our website, showing you content that we think you'll like and displaying content based on your preferences.
Cookies
The website uses "cookies" for analyzing page flow, measuring promotional effectiveness, and promoting trust and safety. We place a small file on your hard drive called a cookie to provide you with our services. No personal information is stored in cookies. Our site requires a "cookie" to access certain features.
Cookies reduce the frequency you have to enter your password during a session. We can also provide you with information based on your interests using cookies. "Session cookies" are automatically deleted from your hard drive at the end of a session. The website may not function properly if you decline/delete our cookies, and you may need to reenter your password frequently, if your browser permits.
Additionally, third parties may place third-party cookies on some website pages. The use of cookies by third parties is not under our control. Third-party cookies, such as Google Analytics, are used for marketing and analysis. We use Google Analytics to understand how our customers use the site.
Sharing
We may share your personal information with Metrilogic Enterprises Pvt Ltd Group entities, our other corporate entities, and affiliates to provide you with access to their services and products. As a result of such sharing, these entities and affiliates may market to you unless you explicitly opt out. Third parties may receive personal information from us. To provide you with access to our services and products, comply with our legal obligations, enforce our user agreement, facilitate our marketing and advertising activities, and prevent, detect, mitigate, and investigate fraud or illegal activity related to our services, we may need to disclose this information to you.
We may disclose personal and sensitive personal information to government agencies or other authorized law enforcement agencies if we're required to do so by law or if it's reasonable to do so to respond to subpoenas, court orders, or other legal processes. Our company might disclose personal information to law enforcement, third parties, or anyone else if we think it's reasonably necessary to:
If we or our assets merge with or acquire another business entity, reorganize, amalgamate, or restructure our business, we'll share or sell some or all of your personal information. In the event of such a transaction, that other business entity (or the combined entity) will have to follow this privacy policy.
Links to other sites
There may be links on our website to other websites that collect personal information about you. The Fashion carts does not control the privacy practices or the content of those linked websites.
Security Precautions
Our goal is to keep your Personal Information safe. There is no internet-based service that is entirely secure. The security of your data transmitted to our site cannot be guaranteed despite our best efforts; any transmission is at your own risk. We will use strict procedures and security features to prevent unauthorized access to your information.
Users must accept, however, that data transmission over the internet and the World Wide Web has security implications that cannot always be guaranteed 100% secure and that there would always be certain inherent risks associated with using the website. The user is responsible for safeguarding their login and password records.
Advertisements
Our website may use third-party advertising companies to display advertisements. You may receive advertisements about goods and services of interest to you from these companies (not including your name, address, e-mail address, or telephone number).
Use of Children's Information
Our website is only available to those who can form legally binding contracts under the Indian Contract Act 1872. Children under 18 are not knowingly solicited or collected by us. You represent that you have the authority to share any personal information of children under 18 and that you permit us to use the data through this Privacy Policy.
Data Retention
We retain your personal information no longer than is necessary for the purpose for which it was collected or as required by law. Data relating to you may, however, be retained if it is required by law to do so; if it is necessary to comply with any applicable statutory or regulatory retention requirements; to prevent fraud or future abuse; for TheFashionCart to exercise its legal rights or defend against legal claims; or for other legitimate purposes. For analytical and research purposes, we may continue to retain your data in anonymized form.
Consent
By this Privacy Policy, you consent to the collection, use, storage, disclosure, and otherwise processing of your information (including sensitive personal data) on the website. In disclosing personal information to us about other people, you represent that you have the authority to do so and that you authorize us to use the information.
In providing your personal information through the website or any partner platforms or establishments, you consent that we (including other corporate entities, affiliates, lenders, technology partners, marketing channels, and business partners) may contact you via SMS, instant messaging apps, phone calls, and e-mail by this Privacy Policy. By writing to the contact information provided below, you can withdraw the consent you have already given.
It would help if you mentioned, "Withdrawal of consent for processing personal information" in the subject line of your email. Before acting on our request, we will verify such requests. We remind you, however, that withdrawal of consent will not be retroactive and will be by this Privacy Policy, related terms of use, and applicable laws. If you withdraw the support given to us under this Privacy Policy, we may restrict or deny the provision of our services that require such information.
Changes to this Privacy Policy
Our Privacy Policy may change periodically, so please check it periodically. This Privacy Policy may be updated to reflect changes to our information practices. Our website will post the date our Privacy Policy was last updated, as well as send you an email when required by law to do so.
Contact us
Our customer support team can assist you with any queries or complaints related to products and services through metrilogicenterprises@gmail.com or Dial us at +918217606910
Queries
Please contact us if you have a question, concern, or complaint about collecting or using your personal information under this policy.
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