At The Fashion Carts, we are committed to getting your order delivered safely and reliably. We offer international shipping to selected countries and work with trusted third-party fulfillment and shipping partners.

Because we operate using a dropshipping fulfillment model, your order may be shipped directly from one of our suppliers or fulfillment partners located in different countries.

1. Order Processing

Orders are generally processed within 1–5 business days after the order is successfully placed and payment has been confirmed.

Processing time may vary depending on product availability, order volume, supplier processing times, weekends, holidays, or other operational factors.

2. International Shipping

We ship internationally to many destinations. Available shipping destinations and shipping rates are displayed during checkout based on your delivery address.

Most international orders are expected to arrive within 7–21 business days after processing.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination country, shipping carrier, customs clearance, weather, holidays, and other circumstances outside our control.

3. Shipping Times & Delays

The estimated delivery timeframe begins after your order has been processed and shipped.

International shipments may occasionally take longer than the estimated timeframe due to customs inspections, carrier delays, incorrect addresses, severe weather, public holidays, or other unforeseen circumstances.

If there is a significant delay affecting your order, we will make reasonable efforts to assist you and provide available tracking information.

4. Shipping Costs

Shipping charges, if applicable, are displayed at checkout before you complete your purchase.

Shipping costs may vary depending on the destination, product, package size, shipping method, and other fulfillment factors.

5. Tracking Your Order

When tracking is available, you will receive tracking information after your order has been shipped.

Please allow some time for tracking information to become active after the shipping carrier receives and scans the package.

Tracking updates may occasionally be delayed while a package is moving between international facilities or going through customs.

6. Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are generally the responsibility of the customer.

Customers are responsible for providing accurate delivery and customs information and for complying with applicable import requirements.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned or becomes undeliverable because of an incorrect, incomplete, or invalid address provided by the customer, additional shipping charges may apply for reshipment.

8. Lost, Stolen or Damaged Packages

If your package appears to be lost, stolen, or damaged during transit, please contact us as soon as possible with your order number and available tracking information.

We will work with the applicable shipping carrier or fulfillment partner to investigate the shipment and determine the appropriate next steps.

Once an order has been confirmed as delivered by the carrier, The Fashion Carts may not be responsible for packages that are subsequently lost or stolen from the delivery location.

9. Multiple Items in One Order

If an order contains multiple products, items may be shipped separately depending on product availability, supplier location, and fulfillment requirements.

You may therefore receive multiple packages for a single order.

10. Shipping Restrictions

Some products may not be available for shipment to certain countries or regions due to carrier restrictions, customs regulations, product restrictions, or other applicable requirements.

We reserve the right to cancel an order when we are unable to legally or reasonably ship the requested product to the customer's destination.

11. Delivery Estimates

All delivery times shown on our Website are estimates only and should not be considered guaranteed delivery dates.

The estimated delivery timeframe is generally:

• Order Processing: 1–5 business days
• International Transit: Approximately 7–21 business days
• Total Estimated Time: Approximately 8–26 business days

Delays caused by customs, carriers, weather, holidays, or other events outside our reasonable control may extend these estimates.

12. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time.

Any changes will be posted on this page with an updated "Last updated" date.