At The Fashion Carts, we want you to be happy with your purchase. If you are not completely satisfied with your order, you may request a return within our 7-day return period, subject to the conditions below.

1. Return Eligibility

To be eligible for a return, the product must be returned within 7 days of delivery and must meet all of the following conditions:

• The item must be unused and unworn.
• The item must be in its original condition.
• All original tags and labels must be attached.
• The original packaging should be included.
• The product must not be washed, altered, or damaged.
• Proof of purchase or a valid order number must be provided.

2. 7-Day Return Period

Return requests must be submitted within 7 days from the date your order is delivered.

Requests received after the 7-day period may not be accepted.

3. How to Request a Return

To request a return, please contact The Fashion Carts within 7 days of receiving your order.

Please provide:

• Your order number.
• The reason for the return.
• Clear photos of the product, if applicable.
• Any additional information requested by our support team.

Our team will review your request and provide return instructions if your request is eligible.

4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

Please provide your order number along with clear photos or videos showing the issue.

After reviewing the issue, we may offer a replacement, exchange, store credit, or refund, depending on the circumstances.

5. Non-Returnable Items

The following items may not be eligible for return:

• Items that have been worn or used.
• Items that have been washed or altered.
• Products damaged after delivery due to customer handling.
• Items without original tags or packaging.
• Products returned after the 7-day return period.
• Items that do not meet our return eligibility requirements.

6. Return Shipping

Unless the item received is damaged, defective, or incorrect, return shipping costs may be the responsibility of the customer.

Return shipping instructions will be provided by our customer support team after your return request has been reviewed and approved.

7. Refunds After Return

Once the returned product is received and inspected, we will determine whether it meets our return requirements.

If the return is approved, the applicable refund will be processed according to our Refund Policy and original payment method.

The time required for the refund to appear in your account may vary depending on your bank, card issuer, payment provider, or financial institution.

8. Exchanges

Exchanges may be available depending on product availability. If you would like to exchange an item, please contact us within 7 days of receiving your order.

Exchange requests must meet the same condition requirements as standard returns.

9. Return Inspection

All returned products may be inspected before a return, exchange, or refund is approved.

If the returned product does not meet the conditions stated in this policy, we reserve the right to reject the return request.

10. Order Cancellation

If you want to cancel your order, please contact us as soon as possible after placing your order.

Once an order has been processed, shipped, or entered the fulfillment process, cancellation may no longer be possible.

11. Changes to This Return Policy

We reserve the right to update or modify this Return Policy at any time.

Any changes will be posted on this page with an updated "Last updated" date.